Details
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Suggestion
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Resolution: Won't Fix
Description
More context here:
https://community.atlassian.com/t5/Jira-Service-Desk-questions/Service-Desk-Customers-quick-query-links/qaq-p/1003353
In a nutshell, the user wants to be able to see all the opened/closed tickets by a customer in an organization.
Today there is only the option to see all tickets open/closed in the organization or by a customer. Not by both.